# Service status

> Live health, incidents and maintenance for every Clatter Labs service.

The Clatter Labs status page gives real-time transparency into the health of our infrastructure and services: current status, ongoing incidents, history and scheduled maintenance.

<Card title="Open the status page" icon="activity" href="https://status.clatterlabs.com" horizontal>
status.clatterlabs.com
</Card>

## Key features

- **Real-time monitoring** of Clatter Labs core services, including API endpoints, web apps and backend processing.
- **Incident transparency**: detailed logs of active disruptions, with investigation steps, causes and progress to resolution.
- **Uptime history**: performance over the past 30 to 90 days.
- **Maintenance notices** in advance, so you can plan around them.

## Stay updated

<Steps>
<Step title="Email alerts">
On the [status page](https://status.clatterlabs.com), choose **Subscribe** and enter your email to get alerts when an incident is created, updated or resolved.
</Step>
<Step title="RSS feed">
Point a feed reader or an integration at `https://status.clatterlabs.com/rss.xml`.
</Step>
<Step title="History">
Past incidents and uptime are archived at `https://status.clatterlabs.com/history`, useful for audits and reliability reviews.
</Step>
</Steps>

## Service states

| State | Meaning |
| :--- | :--- |
| **Operational** | Working as expected, no known issues |
| **Degraded performance** | Working, but you may see higher latency |
| **Partial outage** | Some features or components are unavailable |
| **Major outage** | The service is unavailable or critical functions are lost |

<Tip title="Tip for developers">
If the API misbehaves but the status page shows **Operational**, check your network, your API key and your Account ID header before contacting support. The [Errors](/agent/errors) page lists every API error code.
</Tip>

## Get help

If you hit a problem that isn't on the status page, the [Help Center](https://help.clatterlabs.com) has answers for every Clatter Labs product.